Business solutions

We start from the problem.
We get to the solution.

Traffic isn't bringing inquiries? Ads are getting more expensive? The store isn't selling? See what we check before recommending the next move.

Explore the solutions Describe your case
WORKING MAP open approach
01 / We seeThe symptomWhat isn't working?
↓
02 / We checkThe causeWhere is the effect lost?
↓
03 / We organizeThe actionsWhere do we start?
Marketing · Website · Data · Processes
01 / FAMILIAR SITUATIONS

Which of these is happening to you?

One symptom can have different causes. Choose the closest case and see how we would check it.

01Organic visibility

The website isn't ranking on Google

We find out whether the cause lies in indexing, structure, content, competition or a lack of sufficient trust signals.

See the approach 02Conversions

There is traffic but few inquiries

We connect the traffic source, the visitor's intent, the page and the process after the form to find where potential customers are lost.

See the approach 03Ad

Advertising is getting more expensive

We check whether the increase comes from the auction, the audience, the content, the landing page, the measurement or the quality of conversions.

See the approach 04Sales process

We lose potential customers after the form

We trace how the inquiry is recorded, assigned, handled and fed back to marketing in order to reduce missed and delayed opportunities.

See the approach 05Data and measurement

Marketing isn't measured reliably

We build shared logic for events, conversions and business results across the website, the ad platforms, the store and the CRM.

See the approach 06Automation

Automating manual business processes

We identify the repetitive steps, the transfers between systems and the points for human review before choosing a technology.

See the approach 07Strategy

Entering a new market

We check demand, competition, positioning, channels and operational dependencies before large budgets are allocated.

See the approach 08E-commerce

The online store is slow

We measure the real product and purchase paths, find the causes of the slowdown and order the changes by impact and risk.

See the approach 09E-commerce

The online store gets visits but doesn't sell

We analyze traffic quality, product presentation, trust, price, delivery and the checkout path to find the real obstacles.

See the approach 10Sales

There are inquiries but few sales

Inquiries are already coming in. We check which of them have real potential and at which stage the conversation stops turning into a deal.

See the approach 11Customer retention

Customers buy once and don't come back

The first order is only the beginning. We check when the customer has a reason to buy again and whether they receive useful, timely communication after the purchase.

See the approach 12Order and checkout

Carts are abandoned before ordering

The product is already in the cart, but the order isn't completed. We find the specific step where people drop off and remove the obstacles.

See the approach 13Local search

The local business can't be found on Google Maps

Customers search nearby but don't find your business. We review the profile, local signals and the website pages against searches in the area.

See the approach 14Product visibility

Products don't appear in Google Shopping

The store has products, but they are missing from product results. We check whether the problem lies in the data, approval, stock levels or ad setup.

See the approach 15Search clicks

The site shows up, but people don't click

Search Console reports impressions, but visits are few. We check what people actually see in the results and whether the page matches their intent.

See the approach 16AI discoverability

The business is hard to find in AI answers

When a customer asks an AI assistant for a solution, your business is rarely mentioned. We check whether your services, expertise and proof are accessible and understandable to search engines.

See the approach 17B2B lead quality

We get unsuitable B2B inquiries

Forms get filled in, but many of the companies aren't your customers. We clarify who sees the message and how the right partner is identified even before contact.

See the approach
02 / HOW WE WORK

Your business.
Its solution.

There's no ready answer for every business. We check where the effect is lost and order the changes by what will help the most.

Tell us about your case

  1. We check the cause

    We look at the data and the real customer journey before suggesting a change.

  2. We choose the next move

    We clarify the priorities, who takes on the work and what we expect to improve.

  3. We track the change

    We compare the result with the starting point and adjust the direction when needed.

03 / YOUR CASE

Let's start from what's holding you back.

Write to us about what you're seeing and what you've already tried. We'll get back to you with the questions that will help clarify the problem.

You can describe the situation briefly. You don't need to know the cause in advance.
CONTACT US

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Personal Data Protection Policy

This policy aims to protect your personal data. If you have any questions or concerns about the use of your personal data, please contact us and we will help you. By using this site and/or our services, you agree to the processing of your personal data as described in this Personal Data Protection Policy.

Contents

  • Definitions used in this Policy
  • Data protection principles we follow
  • What rights you have regarding your personal data
  • What personal data we collect about you
  • How we use your personal data
  • Who else has access to your personal data
  • How we store your data
  • Information about cookies
  • Supervisory authority

Definitions

Personal data – any information relating to the identification of a natural person. Processing – any operation or set of operations performed on personal data or sets of personal data. Data subject – a natural person whose personal data is being processed. Child – a natural person under 16 years of age. We/us – No.

Personal data protection principles

We promise to follow these personal data protection principles:
  • Principle of lawfulness, fairness and transparency. Our data processing activities are lawful. We always consider your rights before processing your personal data. On request, we will provide you with information about the processing of your data.
  • Principle of purpose limitation. Our personal data processing activities are consistent with the purpose for which we collect the data.
  • Principle of data minimization. We collect and process only the minimum personal data necessary for the relevant purpose.
  • Principle of storage limitation. We will not keep your personal data for longer than necessary.
  • Principle of data accuracy. We will do everything in our power to ensure the accuracy of the data.
  • Principle of data confidentiality. We will do everything in our power to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage.

Rights of the data subject

The data subject has the following rights:
  1. Right to information – this means you have the right to know whether your personal data is being processed, what data is collected, where it was obtained and why, and who processes it.
  2. Right of access – this means you have the right to obtain the data we have collected from and about you. This includes your right to request and receive a copy of your personal data held by us.
  3. Right to rectification – this means you have the right to request the correction or erasure of personal data that is inaccurate or incomplete.
  4. Right to erasure – this means that in certain circumstances you can request that your personal data be erased from our records.
  5. Right to restriction of processing – this means that under certain conditions you have the right to restrict the processing of your personal data.
  6. Right to object – this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right not to be subject to solely automated processing – this means you have the right to object to automated processing, including profiling, so that you are not subject to decisions based solely on automated processing. You can exercise this right when profiling produces an outcome with legal effects that concern you or significantly affect you.
  8. Right to data portability – you have the right to obtain your personal data in a machine-readable format or, where feasible, to have it transferred directly from one processor to another.
  9. Right to lodge a complaint – if we refuse your request under your Right of access, we will give you the reasons for the refusal. If you are not satisfied with how your request has been handled, please contact us.
  10. Right to assistance from the relevant supervisory authorities – this means you have the right to obtain assistance from supervisory authorities and the right to other legal remedies, such as claims for damages.
  11. Right to withdraw consent – you have the right to withdraw any consent you have given for the processing of your personal data.

What personal data we collect about you

Information you have provided to us This may be your email address, name, postal or home address, etc. Essentially, this is the information we need in order to provide you with the relevant product/service or to improve your experience with us. We keep the information you provide so that you can carry out various activities on our site, including commenting. This information includes, for example, your name and email address. Information that is automatically collected about you This includes information automatically stored by cookies or other tools for your internet session. For example, this is information about your shopping cart, your IP address, your shopping history (if any), etc. This information is used to improve your customer experience with us. When you use our services or browse the content of our website, your actions may be recorded in a log. Information from our partners We collect information from our trusted partners with confirmation that they have a legal basis to share this information with us. This is information that you have provided to them directly or that they have collected about you on another legal basis. See a list of our partners here. Publicly available information We may collect information about you that is publicly available.

How we use your personal data

We use your personal data to:
  • provide you with our services. This includes, for example, registering your account; providing other products and services you have requested; providing promotional products at your request and communicating with you about those products and services; communicating with you; notifying you of changes to services;
  • improve your customer experience;
  • comply with an obligation under law or contract.
We use your personal data on a lawful basis and/or with your consent. In connection with entering into a contract or fulfilling contractual obligations, we process your personal data for the following purposes:
  • to identify you;
  • to provide you with a service or to send/offer you a product;
  • to contact you in order to complete a sale or issue an invoice;
On the basis of legitimate interest, we process your personal data for the following purposes:
  • to send you personalized offers (from us and/or from our carefully selected partners);
  • to administer and analyze our customer database (purchasing behavior and history) in order to improve the quality, variety and availability of the products/services we offer/provide;
  • to conduct customer satisfaction surveys;
Unless you inform us otherwise, we consider it part of our legitimate interest to offer you products/services that are similar or identical to your purchase/visit history. With your consent, we process your personal data for the following purposes:
  • to send you newsletters and campaign offers (from us or from our carefully selected partners);
  • for other purposes for which we have asked for your consent;
We process your personal data to fulfill obligations arising from law and/or use your personal data for options provided by law. We reserve the right to anonymize the personal data we have collected and to use it in that form. We will use data outside the scope of this Policy only when it has been anonymized. We keep payment/billing information and other information collected from you for as long as necessary for accounting purposes or other legal obligations, but no longer than the law provides. We may process your personal data for additional purposes not mentioned here that are compatible with the original purpose for which the data was collected. To do this, we make sure:
  • that the link between the purposes, context and nature of the personal data is suitable for further processing;
  • that the further processing does not harm your interests, and that appropriate safeguards for the processing are in place.
We will inform you of any further processing and its purposes.

Who else has access to your personal data

We do not share your personal data with strangers. In some cases your personal data is provided to our trusted partners in order to deliver the service to you or to improve your experience as our customer. We share your data with: Our processing partners:
  • #
Our business partners:
  • #
Related third parties:
  • #

How we protect your personal data

We make every effort to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks. Although we do our best, we cannot guarantee the security of information. However, we promise to notify the relevant authorities of any data breach. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist the authorities should a breach occur. If you have an account with us, please remember to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. Our services are not aimed at children and they are not our target customers.

Cookies and other technologies we use

We use cookies and/or other similar technologies to analyze user behavior, administer the website, track users' movements and collect information about users. This is done in order to personalize and improve your experience with us. A cookie is a small text file stored on your computer. Cookies store information that is used to help the site work. Only we can access the cookies created by our website. You can control cookies from your browser. If you choose to disable cookies, this may prevent some features you may wish to use on our site from working. We use cookies for the following purposes:
  • Necessary cookies – these cookies are required for you to be able to use some important features of our website, such as logging in with a username and password. These cookies do not collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and enables more personalized features. For example, they may remember your name and password in the comment fields so that you do not have to re-enter this information every time you post a comment.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver ads that are relevant to you and your interests. In addition, they are used to limit the number of times you see a given ad. They are usually placed on the site by advertising networks with the website operator's permission. These cookies remember that you have visited a site, and this information is shared with other organizations such as advertisers. Targeting or advertising cookies are often linked to site functionality provided by the other organization.
You can remove cookies stored on your computer through your browser settings. You can also control some third-party cookies by using privacy-enhancing platforms such as optout.aboutads.info or youronlinechoices.com. If you would like more information about cookies, visit allaboutcookies.org. We use Google Analytics to measure traffic to our website. Google has its own privacy policy, which you can review on their site or here. If you would like to opt out of Google Analytics, visit the Google Analytics opt-out page.

Supervisory authority

Commission for Personal Data Protection

Changes to this Personal Data Protection Policy

We reserve the right to make changes to this Personal Data Protection Policy. The Policy was last amended on 21 May 2018.
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