About DigitaL+

A Bulgarian agency for international growth

Meet the people and approach behind DigitaL+: local market work connected to your company's wider growth goals.

DIGITAL+Business GrowthStrategy + Execution + Data
SEO Organic + AI Search
Ads Acquisition
Web UX + Commerce
Data Measure + CRO
AI Automation

A local agency that understands the wider business

Choosing an agency in Bulgaria involves more than finding someone to run campaigns. Your local offer, website, sales process and international brand need to work together. DigitaL+ brings those questions into the same plan before recommending channels.

Our published portfolio and case studies show work across eCommerce, corporate websites, cross-market positioning and digital acquisition. We use that experience to identify dependencies and ask practical questions, rather than promise that another client's result can be repeated.

How collaboration is organized

The proposal defines the scope, approval contacts, access requirements and reporting approach. We agree where your international team provides information or implementation support and where our specialists own the work.

How to assess our experience

Review the specific project, service scope and evidence relevant to your business. The team profiles explain specialist responsibilities, while the case studies describe what was actually delivered.

15+ yearshands-on experience
380+ projectsacross different industries
Full-funnelSEO, Ads, UX, CRM, AI
Clear KPIssales, leads, CPA, ROAS
DigitaL+ Marketing Network: marketing, technology and automation
Marketing. Technology. One team.

What is DigitaL+?

DigitaL+ is a Bulgarian digital marketing agency with 15+ years of hands-on experience and 380+ completed projects. We work on SEO, performance marketing, websites and eCommerce, social and content, email and CRM, analytics, CRO and AI automation. Our approach starts with the business goal, moves through strategy and execution, and ends with measurement, optimization and the next most meaningful step for growth.

We do not treat channels as separate islands. Organic visibility, paid acquisition, UX, data, retention and automation should work as a connected system when that is the right solution for the specific business.

DigitaL+ in clear facts

A short overview of our experience, our work and the businesses we partner with.

Name
DigitaL+
Type
Digital marketing agency
Hands-on experience
15+ years
Completed projects
380+
Core expertise
SEO, Paid Media, Web & eCommerce, CRM, Analytics, AI
We work with
eCommerce, B2B, professional services, retail, recruitment and local businesses

We grow with the needs of the business

From the first website and ad campaigns to data, repeat purchases and automated processes.

Web & Digital

A solid digital foundation

Web presence, content and campaigns that can be measured and built upon.

Performance & eCommerce

From the visit to the purchase

We connect advertising, the website and the path to purchase to find where customers are lost.

Data & Lifecycle

Better decisions from better data

We track inquiries, sales and repeat purchases so we know what to improve.

AI & Automation

More time for the important work

We connect systems and automate repetitive tasks with AI and human oversight.

Experience has value when it shows in real work

Three of the results already published on the DigitaL+ website.

HippoLandGoogle Ads
+140%

more online sales

Keyword and product image campaigns focused on a measurable eCommerce result.

Fashion DaysSEO + UX
82% → 39%

lower bounce rate

Optimization of SEO elements, speed, structure and user experience.

Europa-ParkRecruitment
5 200+

job applicants

Multi-channel recruitment campaigns focused on real applications, not vanity metrics.

The people behind DigitaL+

Our team is organized by areas of expertise, so for every service it is clear who is responsible for strategy, execution and measuring results.

32 expert profiles
8 practice areas
Filter the team by expertise All 32 expert profiles
Bulgaria

CEO & Digital Growth Strategist

Desislav Iliev

Leads the strategic direction of DigitaL+ and connects marketing, technology and business goals into a single growth system. His focus is on integrated strategies that combine performance marketing, SEO, eCommerce, analytics, CRM and AI automation with clearly measurable business KPIs.

Bulgaria

Marketing Director

Angel Ivanov

Marketing Director at DigitaL+, focused on coordinating marketing strategies, client communication and aligning the individual channels into one shared execution plan.

Bulgaria 10+ years

Head of SEO & Organic Growth

Georgi Todorov

10+ years of experience in large-scale SEO strategies and organic growth for e-commerce platforms and corporate portals. Leads the team for SEO Audit, Technical SEO, Content Architecture, Link Building and strategic positioning in highly competitive market niches.

United Kingdom 6 years

AI Search / AEO / GEO Specialist

Oliver Smith

6 years of experience in Search & Content Optimization for English-speaking markets. Focused on Generative Engine Optimization (GEO), Entity Authority, LLM visibility and data structure for maximum presence in answer engines (Perplexity, SearchGPT, AI Overviews).

Bulgaria 6 years

Content SEO Strategist

Viktoriya Stoyanova

6 years of experience building semantic clusters and Topical Authority. Develops in-depth content briefs, optimizes content for Search Intent, manages internal linking and introduces standards for E-E-A-T validation.

Bulgaria 7 years

Technical SEO Specialist

Nikola Dimitrov

7 years of deep engineering focus on Crawlability, Indexation, Core Web Vitals and Rendering. Expert in complex infrastructure migrations, Structured Data (Schema.org), Log File Analysis and architecture optimization for large-scale websites.

Bulgaria 9+ years

Head of Performance Marketing

Martin Vasilev

9+ years of experience managing 7-figure advertising budgets. Service owner for the overall Pay-Per-Click strategy, Budget Allocation, cross-channel planning, PPC audits and hitting aggressive ROAS/CPA targets.

United Kingdom 7 years

LinkedIn & B2B Advertising Specialist

James Anderson

7 years of B2B experience in Western markets. Expert in Account-Based Marketing (ABM), LinkedIn Lead Gen forms, precise targeting by role/company and building B2B Demand Generation funnels for high average deal value.

Bulgaria 4 years

TikTok & Short-form Advertising Specialist

Daniel Petrov

4 years of experience with TikTok Ads Manager and short-form video platforms. Focused on testing UGC-style creatives, quickly finding winning video formats and scaling campaigns with a low CAC.

Bulgaria 6 years

Google Ads & YouTube Ads Specialist

Kaloyan Kolev

6 years of experience planning and scaling Google Search, Performance Max, Display and YouTube video ads. Specialist in structuring product feeds in Google Merchant Center, bid strategies and dynamic remarketing.

Bulgaria 5 years

Meta & Social Ads Specialist

Kristina Popova

5 years of experience in direct response marketing for Meta (Facebook & Instagram). Specializes in building customer acquisition funnels, A/B testing creatives, dynamic remarketing and optimizing cascading campaigns.

Bulgaria 8 years

Head of Social Media

Simona Georgieva

8 years of experience managing brand communication and social media strategies. Responsible for clients' overall visual and written presence, organic community engagement and partnerships with leading influencers.

Bulgaria 9 years

Creative & Brand Director

Borislav Mihaylov

9 years of experience in branding and visual concepts. Leads the entire creative process – from building identity, logo design and brand guidelines to conceptual shoots and creative direction of large-scale campaigns.

Bulgaria 6 years

Content & Copywriting Strategist

Elena Kostadinova

6 years of experience in direct response copywriting and brand communication. Specialist in writing high-converting Landing Page copy, email sequences, value-adding blog articles and strategic social posts.

Bulgaria 5 years

Graphic Designer

Radoslav Nikolov

5 years of experience creating digital visuals and advertising assets. Focused on high-CTR paid media banners, social media templates, web graphics and brand materials.

Bulgaria 5 years

Video & Motion Specialist

Filip Marinov

5 years of experience in video editing and 2D/3D animation. Creates dynamic motion graphics, promotional videos, product animations and adaptive formats for Reels, Shorts and TikTok.

Bulgaria 10+ years

Head of Web Development

Ivaylo Spasov

10+ years of experience in web development and software architecture. Leads the full lifecycle of web projects – from technical specification and architecture to secure migrations, integrations, maintenance and infrastructure scaling.

India 9 years

eCommerce Solutions Architect

Rohan Sharma

9 years of architecture experience with Magento, Shopify, OpenCart, WooCommerce and custom headless solutions. Expert in ERP/CRM integrations, catalog databases with tens of thousands of SKUs and checkout optimization.

Bulgaria 6 years

Front-end & UX Developer

Aleksandar Tsvetanov

6 years of experience with modern JavaScript, HTML5, SCSS/CSS3 and responsive frameworks. Focuses on clean, accessible (a11y) code, flawless visual implementation of design systems and optimization of Web Vitals metrics.

Bulgaria 7 years

Senior WordPress/WooCommerce Developer

Dimitar Penev

7 years of deep experience with custom PHP, WordPress/WooCommerce architecture and API integrations. Specializes in writing clean code, custom plugins and themes without unnecessary software bloat (bloatware).

Bulgaria 6 years

Web Performance Engineer

Stanislav Yankov

6 years of narrow specialization in PageSpeed, Core Web Vitals and infrastructure speed. Expert in caching strategies (Varnish, Redis), CDN configurations (Cloudflare), critical rendering path optimization and reducing TBT/LCP.

Bulgaria 8 years

Analytics & Measurement Lead

Valentin Dobrev

8 years of experience in digital data analysis. Responsible for GA4 implementation, BigQuery export, custom Looker Studio dashboards, cross-domain tracking and building multi-channel attribution models.

Bulgaria 7 years

UX & CRO Lead

Tsvetelina Ruseva

7 years of experience in conversion and user behavior optimization. Analyzes data through Hotjar, Google Analytics and heatmaps to validate hypotheses with structured A/B tests and checkout funnel redesigns.

Bulgaria 5 years

Tracking Implementation Specialist

Kiril Milev

5 years of experience in technical tracking. Expert in Server-Side Google Tag Manager (sGTM), Meta Conversions API (CAPI), Google Enhanced Conversions and managing consent modes/cookies in line with GDPR standards.

Bulgaria 7 years

CRM & Lifecycle Marketing Lead

Nadezhda Simeonova

7 years of experience managing the customer lifecycle and retention. Specializes in LTV maximization, RFM segmentation, onboarding programs and reducing churn.

Bulgaria 5 years

CRM Automation Engineer

Marin Zahariev

5 years of experience in the technical implementation of CRM systems. Certified specialist in process architecture and automation in HubSpot, Pipedrive and Zoho, responsible for webhook connectors, data synchronization and custom pipelines.

Bulgaria 5 years

Messaging Marketing Specialist

Plamen Angelov

5 years of experience in direct marketing through alternative channels. Manages high-performing campaigns via Viber Business, SMS and Telegram, combined with transactional notifications and promotional messages with high open rates.

Bulgaria 5 years

Email Marketing Specialist

Teodora Valcheva

5 years of hands-on experience with Klaviyo, ActiveCampaign and Mailchimp. Builds personalized automated flows, promotional campaigns and subject line A/B tests, and maintains high email deliverability.

Bulgaria 6 years

Marketing Automation Specialist

Yuliyan Krastev

6 years of experience building omnichannel automation. Connects CRM platforms with email and ad networks, and designs lead scoring logic, automatic inquiry routing and precise progression through the stages of the funnel.

Bulgaria 8+ years

AI & Automation Solutions Architect

Krasimir Borisov

8+ years of software and business automation experience. Designs complex systems that transform workflows through generative AI, autonomous agents and internal corporate productivity tools.

Kenya 5 years

n8n Automation Engineer

Brian Kiprono

5 years of experience building backend and no-code/low-code integrations. Specialist in developing complex n8n scenarios, webhook processing, connecting REST APIs and databases (PostgreSQL/MongoDB), and keeping critical workflows running without interruption.

Bulgaria 5 years

AI Assistants & Chatbots Engineer

Lyubomir Hristov

5 years of experience integrating language models (LLMs) and chatbots. Builds custom Retrieval-Augmented Generation (RAG) solutions, fine-tuned customer service assistants and automated bots with natural language processing (NLP).

We work as a specialized team with clear responsibilities by practice area. Each project involves exactly the experts needed for its strategy and execution.

How we think about digital growth

Strategy does not start with "we need to run ads" or "we need SEO". It starts with the question of what result needs to be achieved and how we will measure it.

The business result comes first
Visits and clicks are a start. We track whether they lead to the right inquiries, sales and repeat purchases.
We check the data
Before deciding what to change, we check whether measurement is reliable and what it shows.
We choose based on the business
The choice of channels depends on the customers, the market, the budget and how the purchase decision is made.
We connect the whole journey
Advertising, the website, sales and post-purchase communication must work together.

How we work

A clear process that can be followed from the first diagnosis to the next growth decision.

  1. 1

    Diagnosis

    We clarify the goal, review the data and find the obstacles to the result.

  2. 2

    Strategy

    We set the priorities, timelines, responsibilities and success metrics.

  3. 3

    Execution

    We execute the plan: campaigns, content, website, integrations and measurement.

  4. 4

    Optimization

    We test the changes and direct more resources to what works.

  5. 5

    Scaling

    We expand the working approach with new channels and automation when there's a reason to.

Experience across different business models

The same tactic does not work the same way for an online store, a B2B service and a recruitment project. That is why we start from the business model and customer behavior.

Explore the industries
eCommerceSales, easier purchasing and returning customers
B2BSuitable inquiries and a connection to the sales team
Professional ServicesTrust, visibility and new inquiries
RetailConnected campaigns online and at the physical location
RecruitmentReaching the right candidates and more applications
Local BusinessLocal visibility, calls and visits

Tools are a means, not a strategy

We choose platforms to fit the task. Explore how we use them in the services relevant to your business.

No black box

What you can expect from DigitaL+

Good agency work should not rely on vague promises. It should be explainable, measurable and verifiable.

  • Transparency

    Clarity on what is being done, why it is being done and how it is measured.

  • Metrics with business meaning

    We show what's behind the clicks: inquiries, sales and customer acquisition cost.

  • No ranking guarantees

    SEO and AI Search are managed through systematic work, not promises of a specific position.

  • Control over your assets

    The business should have access to and control over its own accounts and data.

  • AI with human oversight

    We clarify what automation can do and when human approval is needed.

Frequently asked questions about DigitaL+

Short answers about who we are, what we work on and how working together begins.

What is DigitaL+?
DigitaL+ is a Bulgarian digital marketing agency working on SEO, performance marketing, web & eCommerce, social/content, email and CRM, analytics, CRO and AI automation.
How long has DigitaL+ been working in digital marketing?
The DigitaL+ website states 15+ years of hands-on experience and 380+ completed projects across different industries.
What type of companies do you work with?
We have experience with eCommerce, B2B, professional services, retail, recruitment and local businesses. The approach and priorities are adapted to the business model and the customer journey.
Do you work with online stores?
Yes. We work on eCommerce SEO, paid acquisition, UX/CRO, tracking, retention and automation, as well as building and developing online stores.
Do you offer both marketing and AI automation?
Yes, when there is a real link between the marketing process, the data and the automation. AI is not a mandatory layer but a tool we use when there is a clear business case.
How does working with DigitaL+ begin?
We start with a conversation about the business goal, current data, assets, constraints and priorities. Then we define the approach, KPIs and next steps.
Who is behind DigitaL+?
This page presents the DigitaL+ team by area of expertise — from leadership and strategy to SEO, performance marketing, social & creative, web & eCommerce, analytics, CRM and AI automation.
How can I get in touch with DigitaL+?
You can use the Contact page, write to [email protected] or call +359 876 555 067 and +359 876 361 074.

Let's start with the business goal.

Tell us where your business stands today and what you want to achieve. We will suggest the next logical step.

Phone+359 876 555 067 Phone+359 876 361 074 Email[email protected]
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Personal Data Protection Policy

This policy aims to protect your personal data. If you have any questions or concerns about the use of your personal data, please contact us and we will help you. By using this site and/or our services, you agree to the processing of your personal data as described in this Personal Data Protection Policy.

Contents

  • Definitions used in this Policy
  • Data protection principles we follow
  • What rights you have regarding your personal data
  • What personal data we collect about you
  • How we use your personal data
  • Who else has access to your personal data
  • How we store your data
  • Information about cookies
  • Supervisory authority

Definitions

Personal data – any information relating to the identification of a natural person. Processing – any operation or set of operations performed on personal data or sets of personal data. Data subject – a natural person whose personal data is being processed. Child – a natural person under 16 years of age. We/us – No.

Personal data protection principles

We promise to follow these personal data protection principles:
  • Principle of lawfulness, fairness and transparency. Our data processing activities are lawful. We always consider your rights before processing your personal data. On request, we will provide you with information about the processing of your data.
  • Principle of purpose limitation. Our personal data processing activities are consistent with the purpose for which we collect the data.
  • Principle of data minimization. We collect and process only the minimum personal data necessary for the relevant purpose.
  • Principle of storage limitation. We will not keep your personal data for longer than necessary.
  • Principle of data accuracy. We will do everything in our power to ensure the accuracy of the data.
  • Principle of data confidentiality. We will do everything in our power to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction or damage.

Rights of the data subject

The data subject has the following rights:
  1. Right to information – this means you have the right to know whether your personal data is being processed, what data is collected, where it was obtained and why, and who processes it.
  2. Right of access – this means you have the right to obtain the data we have collected from and about you. This includes your right to request and receive a copy of your personal data held by us.
  3. Right to rectification – this means you have the right to request the correction or erasure of personal data that is inaccurate or incomplete.
  4. Right to erasure – this means that in certain circumstances you can request that your personal data be erased from our records.
  5. Right to restriction of processing – this means that under certain conditions you have the right to restrict the processing of your personal data.
  6. Right to object – this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right not to be subject to solely automated processing – this means you have the right to object to automated processing, including profiling, so that you are not subject to decisions based solely on automated processing. You can exercise this right when profiling produces an outcome with legal effects that concern you or significantly affect you.
  8. Right to data portability – you have the right to obtain your personal data in a machine-readable format or, where feasible, to have it transferred directly from one processor to another.
  9. Right to lodge a complaint – if we refuse your request under your Right of access, we will give you the reasons for the refusal. If you are not satisfied with how your request has been handled, please contact us.
  10. Right to assistance from the relevant supervisory authorities – this means you have the right to obtain assistance from supervisory authorities and the right to other legal remedies, such as claims for damages.
  11. Right to withdraw consent – you have the right to withdraw any consent you have given for the processing of your personal data.

What personal data we collect about you

Information you have provided to us This may be your email address, name, postal or home address, etc. Essentially, this is the information we need in order to provide you with the relevant product/service or to improve your experience with us. We keep the information you provide so that you can carry out various activities on our site, including commenting. This information includes, for example, your name and email address. Information that is automatically collected about you This includes information automatically stored by cookies or other tools for your internet session. For example, this is information about your shopping cart, your IP address, your shopping history (if any), etc. This information is used to improve your customer experience with us. When you use our services or browse the content of our website, your actions may be recorded in a log. Information from our partners We collect information from our trusted partners with confirmation that they have a legal basis to share this information with us. This is information that you have provided to them directly or that they have collected about you on another legal basis. See a list of our partners here. Publicly available information We may collect information about you that is publicly available.

How we use your personal data

We use your personal data to:
  • provide you with our services. This includes, for example, registering your account; providing other products and services you have requested; providing promotional products at your request and communicating with you about those products and services; communicating with you; notifying you of changes to services;
  • improve your customer experience;
  • comply with an obligation under law or contract.
We use your personal data on a lawful basis and/or with your consent. In connection with entering into a contract or fulfilling contractual obligations, we process your personal data for the following purposes:
  • to identify you;
  • to provide you with a service or to send/offer you a product;
  • to contact you in order to complete a sale or issue an invoice;
On the basis of legitimate interest, we process your personal data for the following purposes:
  • to send you personalized offers (from us and/or from our carefully selected partners);
  • to administer and analyze our customer database (purchasing behavior and history) in order to improve the quality, variety and availability of the products/services we offer/provide;
  • to conduct customer satisfaction surveys;
Unless you inform us otherwise, we consider it part of our legitimate interest to offer you products/services that are similar or identical to your purchase/visit history. With your consent, we process your personal data for the following purposes:
  • to send you newsletters and campaign offers (from us or from our carefully selected partners);
  • for other purposes for which we have asked for your consent;
We process your personal data to fulfill obligations arising from law and/or use your personal data for options provided by law. We reserve the right to anonymize the personal data we have collected and to use it in that form. We will use data outside the scope of this Policy only when it has been anonymized. We keep payment/billing information and other information collected from you for as long as necessary for accounting purposes or other legal obligations, but no longer than the law provides. We may process your personal data for additional purposes not mentioned here that are compatible with the original purpose for which the data was collected. To do this, we make sure:
  • that the link between the purposes, context and nature of the personal data is suitable for further processing;
  • that the further processing does not harm your interests, and that appropriate safeguards for the processing are in place.
We will inform you of any further processing and its purposes.

Who else has access to your personal data

We do not share your personal data with strangers. In some cases your personal data is provided to our trusted partners in order to deliver the service to you or to improve your experience as our customer. We share your data with: Our processing partners:
  • #
Our business partners:
  • #
Related third parties:
  • #

How we protect your personal data

We make every effort to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonymization where appropriate. We monitor our systems for possible vulnerabilities and attacks. Although we do our best, we cannot guarantee the security of information. However, we promise to notify the relevant authorities of any data breach. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist the authorities should a breach occur. If you have an account with us, please remember to keep your username and password secret.

Children

We do not intend to collect or knowingly collect information from children. Our services are not aimed at children and they are not our target customers.

Cookies and other technologies we use

We use cookies and/or other similar technologies to analyze user behavior, administer the website, track users' movements and collect information about users. This is done in order to personalize and improve your experience with us. A cookie is a small text file stored on your computer. Cookies store information that is used to help the site work. Only we can access the cookies created by our website. You can control cookies from your browser. If you choose to disable cookies, this may prevent some features you may wish to use on our site from working. We use cookies for the following purposes:
  • Necessary cookies – these cookies are required for you to be able to use some important features of our website, such as logging in with a username and password. These cookies do not collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and enables more personalized features. For example, they may remember your name and password in the comment fields so that you do not have to re-enter this information every time you post a comment.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services
  • Advertising cookies – these cookies are used to deliver ads that are relevant to you and your interests. In addition, they are used to limit the number of times you see a given ad. They are usually placed on the site by advertising networks with the website operator's permission. These cookies remember that you have visited a site, and this information is shared with other organizations such as advertisers. Targeting or advertising cookies are often linked to site functionality provided by the other organization.
You can remove cookies stored on your computer through your browser settings. You can also control some third-party cookies by using privacy-enhancing platforms such as optout.aboutads.info or youronlinechoices.com. If you would like more information about cookies, visit allaboutcookies.org. We use Google Analytics to measure traffic to our website. Google has its own privacy policy, which you can review on their site or here. If you would like to opt out of Google Analytics, visit the Google Analytics opt-out page.

Supervisory authority

Commission for Personal Data Protection

Changes to this Personal Data Protection Policy

We reserve the right to make changes to this Personal Data Protection Policy. The Policy was last amended on 21 May 2018.
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